Raley Field Ticket Office Hours
General Ticket Office Information & Hours
During the baseball season (April-early September), the Raley Field Ticket Office, located at 400 Ballpark Drive, West Sacramento, CA 95691, is open 10 a.m. to 6 p.m. Monday through Saturday, 10 a.m. to 4 p.m. Saturdays and is closed on Sundays. On game days, the ticket office is open from 10 a.m. until the end of the game.
Methods of Payment
The Raley Field Ticket Office accepts cash, MasterCard, Visa and American Express . Checks are not accepted.
Will Call
Will Call tickets may be picked up any time after the order has been processed. Will call tickets are released only to the person whose name appears on the order, Ticketmaster account header card or will call envelope. No one will be given tickets designated for another person. A valid photo I.D., as well as the credit card used to purchase the tickets are required to pick up tickets. If anyone other than the cardholder is picking up the tickets, they must have a copy of the cardholder's ID and credit, and a note from the cardholder authorizing them to pick up the tickets.
Accessible/Disabled Tickets
Accessible/disabled seating is available on all levels of Raley Field. Accessible seating is available through Ticketmaster and the Raley Field Ticket Office. When ordering accessible tickets, it is important to indicate that you require accessible seating so we can properly assit you. Guest services can provide details regarding the wide array of services for our disabled guests including ADA access points and elevators.
Children
Children age two and under (23 months and younger) will be admitted free as long as the child is sitting on an adult's lap. If a physical seat is needed for the child, a ticket must be purchased for that seat. This rule varies with some events. Check the Ticket Office for special events.